Implementation Consultant, Property & Booking Software

This outstanding cloud-based property solutions company continues to thrive. As their property management and space booking software is fully cloud based, implementation projects are mostly carried through remotely online.

They need another ambitious, Implementation Consultant or Professional Services Consultant who has completed several implementation projects working with real estate or property management software. Salary is from £45,000 - £60,000 and the job is remote. Everyone works from home these days, and you would probably go into the office once or twice a month for a day, with very occasional visits to client sites.

The job is to work with the clients understanding their requirements and working out how these fit in with the software solution. Quite often the job is teasing the necessary information from the client as they don't realise that the business processes need to be mapped and can't get their heads around the requirements phase. You will then complete the full life cycle, through configuration to fit, data migration, testing, go-live and client training.

You will be a motivated, very personable, confident, and outgoing Implementation Consultant or Professional Services Consultant who has at least 18 months experience in functional consulting and software implementation working for a vendor or software company or reseller, ideally with SaaS or Cloud Property Management, Room Booking, Student Property, or Real Estate Management solutions. Much of their hiring decision will be based on you as an individual and finding out if you are the right fit for their lively, busy team.

You will have implemented software solutions such as MRI, Entrata, Yardi, Re-Leased, StarRez, AppFolio, Manhattan Atrium, Kinetics, Flatfair, TCAS, Resman, CML, Grosvenor, Real Page / PEX, CoreLogic, Goodlord, ZeroDeposit, Van Mildert, D-EDGE, UltraComms, GoCardless, or similar.

Any knowledge or experience of any of the following would also help but is certainly not essential: Excel, SQL Server, BI, QlikSense, JavaScript, ERP, T-SQL, Oracle, CSS 3, HTML, accounting, or Crystal Reports.

The company develops and sells commercial, student, landlord & residential property management and booking software for rooms & spaces within commercial and residential buildings. So the journey that the software covers is about managing assets, managing finance and maintenance, or finding the right venue, and right room, and the right property and then taking the customer through the process of registering, searching, viewing, paying the deposit, working through the credit check, organising the meet, greet, key pick up phases, then managing the building and linking to the finance software for invoicing and payment. The solution is cloud-based SaaS, so familiarity with cloud or software as a service would be ideal, and you should be a bright consultant who is keen to continually learn, and not afraid to look at complex software functions.

Most implementations are heavily web based and a significant part of the job is to manage the client and the digital agency, which means making sure that everyone knows what their bit of the job is. It is very easy to over promise extra functionality, but much harder to coordinate the effort to get it created, so balance and judgement are crucial.

You need to be a brilliant communicator who develops strong, long-lasting relationships with your customers. This company has grown substantially since we first started working with them, they are innovative, and their software is current, with brilliant functionality and dashboards, and everyone loves working with it.

If you are interested in finding out more about this professional consultancy role and have a passion for property and cloud solutions, contact Jake King or Carolyn MacLurg at Ambis Resourcing.